Support Contact Information
For any inquiries or concerns, please email us at Info@trophyxpert.com.
Payment, Quotation, and Order Cancellation Policy
This policy explains the payment terms, quotation conditions, order quantity rules, and cancellation position for Trophy Xpert orders.
Payment Terms
- 50% Advance Payment Required: A 50% advance payment is required to initiate work on your order.
- Balance Payment Due Before Delivery: The remaining 50% balance payment is due before delivery.
- Payment Confirmation Necessary: Payment confirmation is necessary before we can start work on your order or dispatch the products.
Order Quantity and Pricing
- Order Quantity Cannot Be Reduced: Once we provide a quote based on the agreed-upon quantity, the order quantity cannot be reduced.
- Changes to Order Quantity May Result in Revised Quote: Any changes to the order quantity may result in a revised quote and potential price adjustments.
Cancellation Policy
No-Cancellation Policy: We have a no-cancellation policy. Once an order is placed, it cannot be cancelled.
Changes to Policy Terms
- Right to Modify or Update Policy Terms: We reserve the right to modify or update these policy terms at any time without prior notice.
- Changes Effective Immediately: Changes to policy terms will be effective immediately upon posting on our website.
Acknowledgement
By placing an order, you acknowledge that you have read, understood, and agreed to these policy terms.